Perdón,
no
escuché
bien.
¿Puede
repetir,
por
favor?
pehr-DOHN, noh ehs-koo-CHEH byehn. PWEH-deh rreh-peh-TEER, por fah-VOR?
Sorry, I didn't hear well. Can you repeat that, please?
'No escuché' (I didn't hear) is softer than 'no entendí' (I didn't understand) and feels more polite.