Checking In

Arriving at the hotel and completing the check-in process.

You
Hola, tengo una reservación a nombre de Smith.
OH-lah, TEHN-goh OO-nah reh-sehr-vah-SYOHN ah NOHM-breh deh Smith
Hello, I have a reservation under the name Smith.
Receptionist
Bienvenido. ¿Me permite su pasaporte, por favor?
byehn-veh-NEE-doh. meh pehr-MEE-teh soo pah-sah-POHR-teh, pohr fah-VOHR?
Welcome. May I see your passport, please?
Hotels in Latin America are required by law to record passport details for foreign guests. Always have it ready at check-in.
You
Sí, aquí tiene. ¿A qué hora es el check-out?
see, ah-KEE TYEH-neh. ah keh OH-rah ehs ehl check-out?
Yes, here you go. What time is check-out?
"Aquí tiene" (here you have it) is the polite way to hand something to someone.
Receptionist
El check-out es a las doce del mediodía. Su habitación es la trescientos cinco, en el tercer piso.
ehl check-out ehs ah lahs DOH-seh dehl meh-dyoh-DEE-ah. soo ah-bee-tah-SYOHN ehs lah trehs-SYEHN-tohs SEEN-koh, ehn ehl tehr-SEHR PEE-soh
Check-out is at twelve noon. Your room is 305, on the third floor.
You
Gracias. ¿El desayuno está incluido?
GRAH-syahs. ehl deh-sah-YOO-noh ehs-TAH een-kloo-EE-doh?
Thank you. Is breakfast included?
Many Latin American hotels include breakfast ("desayuno incluido"). It's always worth asking!