WiFi & Laundry

Asking about internet access and laundry services at the hotel.

You
Disculpe, ¿cuál es la contraseña del WiFi?
dees-KOOL-peh, kwahl ehs lah kohn-trah-SEH-nyah dehl WAI-fai?
Excuse me, what is the WiFi password?
"Contraseña" means password. You'll also hear "clave" used informally in many Latin American countries.
Receptionist
La red se llama Hotel Luna y la contraseña es luna dos mil veinticinco.
lah rehd seh YAH-mah oh-TEHL LOO-nah ee lah kohn-trah-SEH-nyah ehs LOO-nah dohs meel vayn-tee-SEEN-koh
The network is called Hotel Luna and the password is luna2025.
You
Gracias. Y otra pregunta — ¿tienen servicio de lavandería?
GRAH-syahs. ee OH-trah preh-GOON-tah — TYEH-nehn sehr-VEE-syoh deh lah-vahn-deh-REE-ah?
Thank you. And another question — do you have laundry service?
"Otra pregunta" (another question) is a smooth way to transition to a new topic in conversation.
Receptionist
Sí, puede dejar la ropa en la bolsa que está en el clóset. La recogemos a las nueve de la mañana.
see, PWEH-deh deh-HAR lah ROH-pah ehn lah BOHL-sah keh ehs-TAH ehn ehl KLOH-seht. lah reh-koh-HEH-mohs ah lahs NWEH-veh deh lah mah-NYAH-nah
Yes, you can leave your clothes in the bag in the closet. We pick them up at nine in the morning.
You
¿Cuándo estaría lista la ropa?
KWAHN-doh ehs-tah-REE-ah LEES-tah lah ROH-pah?
When would the clothes be ready?
"¿Cuándo estaría lista?" uses the conditional ("would be") which sounds politer than "¿Cuándo está lista?" (when is it ready).